LEGAL INFORMATION

 

Terms of Use ASTROSHOP 

Revision dated «September 15″2025. 

 

These Terms of Use and Privacy Policy is a public contract — a public offer contract. All its terms and conditions are the same for all users regardless of status and organizational-legal form. The Terms of Use and Privacy Policy apply to access and use of the Website  https://runa.guru, (hereinafter referred to as the Website, online store, «we» , «us», «our»). By downloading, using, browsing, purchasing or otherwise accessing and/or utilizing the Website as a whole, User (hereinafter referred to as «you», «you», «you», «your») agrees to be bound by the Terms and Conditions below. If you do not wish to agree to the Terms set forth herein and the Privacy Policy, please do not download our website and/or stop using our website.

  1. Minimum age

 

Use of the Site is available only to persons who have reached the age of majority in accordance with the laws of the country of residence and/or citizenship of which such person is a resident and/or citizen and who are capable of entering into legally binding contracts in accordance with applicable law. Without limiting the foregoing, the Services on the Website are also intended for use by minors, under the supervision and with the approval of their parents and/or legal representative. To do so, the parent or legal representative should read these terms and conditions with you. If you do not meet these requirements and/or you do not have the explicit approval of your parent and/or legal representative, please do not use the Site Services. If you are a parent or legal representative of a child and you allow your child to use our site, these terms and conditions apply to you and you are responsible for your child’s actions on our site. Any further use of the Site and/or any portion of the Site means that you have read and understood the Terms of Use and Privacy Policy and agree to abide by all sections of the Terms of Use and Privacy Policy.

  1. Changes to the Terms of Use

 

The provisions of these Terms of Use and Privacy Policy are subject to change in the future. Each time we make a change to the Terms of Use, we will post the new version on this page and indicate the date of the new version. Any changes to these Terms will be effective immediately upon posting. Your continued use of the Site following changes to these Terms of Use constitutes your acceptance of those changes. If you do not wish to agree to any changes to these Terms, please stop using our Site immediately. These Terms will also govern any updates or new versions of the Site that may replace and/or supplement the Site. If the update or new version is not accompanied by Terms, these Terms will prevail.

  1. Terms and definitions

 

An online store is a website, https://runa.guru, that is operated by the

Administration, and on which Seller offers goods and Buyers may

to fulfill their order.

Order — the placement by the Buyer of a request to purchase the Seller’s product(s),

placed through the shopping cart at  https://runa.guru.

Merchandise — Personalized Amulet. 

Account is a set of data stored in a computer system about a user that is necessary to recognize the user and provide access to the user’s data and settings.

User/buyer is any natural or legal person using https://runa.guru  and/ or purchasing goods. 

Administrator/Salesperson — STAR SECRET TECHNOLOGIES 

915 17 ST NE, CALGARY, ALBERTA T2E4T8

Administration — the Administrator’s employees who manage the site https://runa.guru, perform technical, organizational and other functions to ensure the functioning of the service, as well as provide information, consulting and other support.

Content — images, text, audio and video materials, as well as other objects of copyright and (or) related rights, as well as non-copyrighted information and messages of any nature available on the site.

Payment system is third-party service provider engaged by the Company to process payments for transactions made through the Services. The Payment Processor may include, without limitation, Stripe, PayPal, or other similar providers. All payment processing is subject to the terms, conditions, and privacy policies of the applicable Payment Processor, and the Company is not responsible for any acts or omissions of such Payment Processor.

Cost of goods — the cost of goods specified in the product card and / or its description at https://runa.guru.

  1. Process of registration, payment, receipt of goods.

 

In order to receive services on the website https://runa.guru, the User must familiarize himself with these terms and conditions, as well as the list of goods, essential conditions set out in the description of them, cost, type of payment

 

Registration.

 

To register an account on the website, the User must specify:

  • mail address (E-mail)
  • create an appropriate password

It is also available to the User to register an account through his/her Google social network account.

In order to purchase an item on the website, the User must specify:

  • Last Name First Name 
  • Date of birth
  • Phone number
  • Mail address (E-mail)
  • Delivery address

 

The user is responsible for the accuracy, relevance, completeness and compliance with the legislation, provided during registration of information and its purity from claims of third parties.

 

The process of ordering/purchasing and receiving goods.

 

Selection of the appropriate product is carried out by clicking on the button-function «Add to cart«. The buyer places the order on the site through the «Shopping Cart» form.

The name of the product or its description may be supplemented and/or changed from time to time by the Administrator, without prior notice to the User. 

After selecting the product and activating the button-function «Add to cart», you will be redirected to the appropriate page — form, where you will be asked to specify the quantity of goods, e-mail address, phone number, choose a suitable method of delivery, the address to which the product should be delivered, and then proceed to payment by selecting the appropriate button-function «Place order».

In order for the Seller to fulfill its obligations to the Buyer, the latter shall provide all necessary data unambiguously identifying him as the Buyer and sufficient to deliver the ordered goods to the Buyer.

The Buyer is responsible for the accuracy of the information provided when placing the Order.

If the Seller needs additional or clarifying information, the Seller may request it from the Buyer by e-mail or telephone. If the Buyer fails to provide the necessary information, the Seller shall not be liable for the Goods selected by the Buyer or for their delivery. 

The Seller has the right to refuse to transfer the goods to the Buyer if the information provided by the Buyer when placing the order is incomplete or suspicious of its validity.

Prices for goods are determined by the Seller independently and are indicated on the website. 

Prices for goods and services may be unilaterally changed by the Seller depending on market conditions. At the same time, the price of a single unit of Goods, the cost of which has been paid by the Buyer in full, cannot be unilaterally changed by the Seller.

The appearance of the Goods and their packaging may differ from those described on the website.

 

IMPORTANT: By clicking on the active «Place order» button you agree to all the terms and conditions set out in this Offer, the cost of the goods, the method of delivery and payment methods.  

The date of acceptance of the offer by the User (the date of conclusion of the Agreement) is considered to be one of the User’s actions: 

  • online registration and/ or
  • the date of crediting the funds to the Administrator’s settlement account.

 

You will then be prompted to make a payment. 

To make a payment, you will also need to familiarize yourself with the rules (Offer) of the relevant payment service.

 

IMPORTANT: The user will also have the option to pay for the product in installments, prorated over 12 calendar months. 

 

You are solely responsible for all actions taken on your behalf.

You also agree to be solely responsible for taking the necessary security measures to protect your account and personal information.

By purchasing items on our website, you agree that:

(a) you will notify us immediately if you become aware of any unauthorized use or any other breach of security;

(b) you will strictly comply with all the mechanisms and procedures of our website and our partners’ services, through links provided from us, relating to

security, authentication;

(c) you will take the appropriate steps to properly log out of your office-account at the end of each visit-session.

 

  1. Prohibited use of the website service

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the site or service without express written permission from us.

You agree not to upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, harm, damage, destroy or limit the functionality of any computer software or hardware or equipment directly or indirectly associated with the site. You agree not to interfere with the servers or networks underlying or connected to this site, or violate any procedures, policies or rules of the networks connected to the site. The Site may contain certain third party software, plug-ins or site interface (collectively, «Third Party Software») that require separate Terms of Agreement. You agree not to impersonate or attempt to impersonate the administration, https://runa.guru service, an employee of the service, another user, or any other person or entity (including, but not limited to, the use of e-mail addresses or aliases associated with any of the foregoing). You agree not to transmit or cause to be sent any advertising or marketing materials without our prior written consent, including any «junk mail», «chain letters», «spam» or any other such solicitations. To use the services provided for personal use only.

 

  1. Prohibited content

 

In the course of ordering and paying for goods, text chats with customer service, and when you submit any material or content, you are prohibited from posting illegal material or material depicting illegal activity. This includes: Images and other materials that violate legal rights, including copyrights. Any material showing sexual violence and sexually explicit content depicting minors. Content that demonstrates dangerous or illegal activities such as rape, organ sales, human trafficking. Illegal goods and services: items made from endangered animal species, illegal drugs and prescription drugs for sale on the black market. Content that demonstrates or advocates violence. Material created by or on behalf of terrorist groups. Publication of material that contains obscene, profane or offensive speech or obscene gestures. Threats and advocacy of harm to self or others. Harassment of a person or group of persons or calls for harassment or intimidation. Hate speech and discriminatory or disparaging remarks about a person or group of persons on the basis of their race, ethnicity, religion, religion, disability, gender, age, nationality, veteran status, sexual orientation, gender identity, or other characteristics on which systematic discrimination or marginalization may occur. Materials on behalf of individuals or organizations you do not represent.

  1. Intellectual property rights

 

The aggregate of programs, data, trademarks, intellectual property, including copyright, and other objects used on our website are the intellectual property of its legal owners and are protected by intellectual property laws, as well as by the relevant international legal treaties and conventions. Any use of elements that are part of the site (symbols, text, graphic images, programs and other objects), except as permitted in this document, without authorization is illegal and may give rise to legal proceedings and civil, administrative and criminal liability, in accordance with the law. If you are the owner of a trademark or other intellectual property and believe that the materials posted on the site violate your rights, please write to us at the e-mail address:hello@astroproducts.shop . In your appeal, please provide the following information: 

    • Identify yourself (name, correspondence address, e-mail); 
  • describe the nature of the intellectual property infringement and identify the relevant intellectual property on our website.
  1. Reliance on published information

 

The information provided on or through https://runa.guru is provided for general informational purposes only. We do not guarantee the accuracy, completeness or usefulness of this information. Your reliance on such information is solely at your own risk. We disclaim all responsibility and liability arising from the use of such material by you or any other user of the site, or any person who may be informed of its contents.

Colors on your monitor may differ from actual colors. The color of the product may vary in tone depending on your monitor settings. We have made every effort to match the colors of our products on your computer or mobile device screen. However, colors on your screen may vary depending on your monitor’s color profile settings and resolution. Therefore, you should not rely solely on the colors you see on our website when selecting a product.

  1. Links to our website and social media features

 

You may link to our site, provided you do so fairly and lawfully and do not damage or take advantage of our reputation, but you must not establish a link in such a way as to suggest any form of association or endorsement on our part without our express written consent. Where the site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner ads and sponsored links. We have no control over the content of these sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you choose to access any of the third party websites linked to our website, you do so entirely at your own risk and in accordance with the terms of use of such websites.

  1. Limitation of liability

 

We will make all reasonable efforts for the proper operation of https://runa.guru, but will not be liable to the User or third parties, for direct or indirect damages, including lost profits or lost data, damage to honor, dignity or business reputation, incurred in connection with the use of https://runa.guru, or inability to use it, or unauthorized access to the User’s communications by third parties, or inability to obtain services, in particular in the following cases:

(a) in the presence of technological failures of public communication channels or loss of access to the Internet — until the elimination of failures or restoration of access, respectively;

(b) in case of equipment security breach or malfunction of the equipment (personal computer, smartphone) used by the User to receive services on https://runa.guru.

We will not be liable for any losses incurred by the User as a result of the User’s failure to read or timely read the terms and conditions set forth in this agreement. User agrees that the limitation of liability terms set forth above reflect an intelligent and fair allocation of risk. To avoid misinterpretation of the limitation of liability provisions, the parties expressly note that User will not be denied any legal rights or entitlements that arise from the contractual relationship between User and us. The parties shall be released from liability for delay or partial or total failure to perform their obligations under this Agreement if such failure is due to force majeure circumstances (Force Majeure) which are beyond the control of the parties and which cannot be overcome by reasonable means.

 

  1. Disclaimer of warranties

 

https://runa.guru is not your agent or advisor and has no fiduciary relationship or obligation to you in connection with any transactions or other decisions or actions taken by you using https://runa.guru. No communications or information provided to you on https://runa.guru are intended to be, and should not be considered or construed to be, investment, financial, trading or useful advice. Unless otherwise stated in these Terms and Conditions. You also understand and acknowledge that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Websites will be free of viruses or other destructive code. It is your responsibility to implement sufficient procedures and checkpoints to meet your specific requirements for virus protection and data input and output accuracy, and to maintain facilities external to our site to recover any lost data. 

  1. Geographical limitations

 

The administrator of https://runa.guru is located in Canada. We make no representation that the site or any content is available or appropriate outside of Canada. Access to https://runa.guru may not be legal for certain persons or in certain countries. If you download the site from outside of Canada, it will be on your own initiative and you are responsible for compliance with local laws.

  1. Reimbursement

 

You agree to indemnify and hold harmless the Administrator, its affiliates, licensors and service providers, and its officers, directors, employees, contractors, contractors, agents, successors and assigns from and against any claims and liabilities, damages, judgments, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms of Use or your use of our site, including, but not limited to, any use of content, services, other than those expressly permitted in the

  1. Governing law and jurisdiction

 

All matters relating to the operation of https://runa.guru and these Terms of Use and any dispute or claim arising out of or related to them (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the internal laws of Canada, without giving effect to any choice or conflict of law provision or rule. Any legal action or proceeding arising out of or relating to these Terms of Use or https://runa.guru, or related persons, shall be brought exclusively in Canada, although we reserve the right to bring any action, or initiate legal proceedings against you, for breach of these Terms of Use, in your country of residence or any other relevant country. You waive any objection to the exercise of jurisdiction over you by such courts and to proceedings in such courts.

  1. Cash refund policy

 

Erroneous or repeated payment.

 

By using https://runa.guru or purchasing goods   on the site, you agree to all terms of this Policy and acknowledge your familiarity with the terms and conditions set forth herein. If the User falsely or repeatedly pays for an item, or pays more than the required amount, the funds paid will be refunded. Not later than 2 hours after the false or repeated payment, the User is obliged to inform us at the e-mail address hello@astroproducts.shop , by message or letter in any form, about the erroneous or repeated payment and the desire to return the funds, indicating in the subject of the letter «Refund», with the obligatory indication of the date of payment, method of payment, phone number of the User. The request for a refund is considered by us as soon as possible, but not more than two working days. After reviewing the request, we will notify you of the result and the date of refund or refusal to refund. Refunds are issued by the same method by which payment was made. The refund period depends on the original payment method. The fee (if any provided by the payment system or bank for the return transfer of funds) will be deducted from the amount to be refunded. In the event of failure to notify us of an erroneous or repeated payment under the terms set out above, such payment shall be deemed by us to have been duly paid.

 

Product substitution 

 

In case of non-receipt of goods and / or receipt of goods other than those ordered and paid for by the Buyer, the User is obliged to inform us at the e-mail address hello@astroproducts.shop , by message or letter in any form, about the non-receipt of goods and / or receipt of goods that do not correspond to the ordered one. In this case, we will replace the goods and / or send you another copy. 

 

  1. Sanctions

 

You warrant that you (as an individual or representative of any legal entity) are not located in or are not a national of a country that is subject to applicable trade sanctions. You also warrant that you are not a person or entity on a relevant U.S., EU, UN sanctions list, provided that such list is recognized by Canada. If, during the term of any agreement with us, you are subject to such a restriction, you agree to notify us within 24 hours and we shall have the right to terminate any further obligations to you, immediately and without any further liability to you (but obligations not fulfilled by you shall survive).

 

  1. Requisites

 

STAR SECRET TECHNOLOGIES 

915 17 ST NE, CALGARY, ALBERTA T2E4T8

 

Email address for correspondence:

hello@astroproducts.shop      










Astroshop Privacy Policy.

Last updated: September 15, 2025.

In accordance with the GDPR regulations for EU residents (the “Act” or “Regulations”) and in accordance with the Personal Information Protection Act (PIPA) and the Privacy Regulations, for residents of Canada, Astroshop, hereby provides to its customers, including potential customers, and to third parties generally (e.g., fiduciaries, legal representatives, etc.) who contact them on behalf of customers, including potential customers (“Data Subjects”), the information required by law with respect to the Processing of Personal Information. etc.) who contact them on behalf of customers, including potential customers (“Data Subjects”), with the information required by law regarding the processing of their personal data (“Data”).

WHO WE ARE

 

Astroshop

An online store on the Internet for the sale of amulets, through the Website https://runa.guru , as well as other forms (including new ones that will become possible in the future).

Data controller

STAR SECRET TECHNOLOGIES 

915 17 ST NE, CALGARY, ALBERTA T2E4T8

 

Responsible person for personal data protection

Oleksandr Fedosieiev

E-mail: hello@astroproducts.shop    

 

HOW WE COLLECT PERSONAL DATA

The data to be processed by the Controller may be obtained:

— from the Data Subject, including through remote communication methods used by the Controller (e.g. websites, smartphone and tablet applications, etc.);

— from third parties (e.g. persons organizing transactions on behalf of the Data Subject, commercial companies and companies providing information, etc.).

Data from public sources such as public registers, lists, documents that can be consulted by anyone, as well as data obtained from sources that are publicly available, such as printed or electronic newspapers, information taken from telephone directories, websites of government agencies or other regulatory and supervisory authorities will also be used.

WHAT DATA WE PROCESS

DATA CATEGORY

Personal data

Surname First Name Patronymic

Date of Birth

Phone number

E-mail address

Delivery address


Information about the device being used, including hardware model, operating system and its version, as well as unique device identifiers, etc, IP address, public addresses of blockchain networks.


NOTE

We do not collect and ask you not to provide us with information that is subject to certain legal restrictions and requirements, such as racial or ethnic origin, political, religious or philosophical beliefs, membership in political parties and labor unions, criminal convictions or suspected criminal offenses, health, gender, biometric or genetic information.




Collecting and processing cookies

We use cookie technology to collect additional data about your use of the Site and to improve the Site, to improve our services. Cookies are small files that the Site, network software services or service providers place on your device through the Site (if you have permitted) that allow the Site or service providers to recognize your browser and store and remember certain information. Through the use of cookies, we may process information such as:

Device data, hardware model, unique device identifiers, MAC address, IP address, operating system version and device settings; Log file information: Time and duration of site usage, search terms, location information and any other information stored in cookies that allows us to uniquely identify your browser or account. We use cookies for many important things — for example, to help you log in and improve your experience with our service or services. We may use cookies to better understand how you interact with the site, to track the total number of users on the site and traffic routing, to improve our site and our services, to understand your preferences based on previous or current activity on the site, to enable us to provide you with the highest quality services.



FOR WHAT PURPOSES WE NEED DATA ABOUT THE PERSON CONCERNED



DATA PROCESSING PURPOSE

LEGAL GROUNDS FOR DATA PROCESSING

Registration and processing of requests for contact information. 

The processing of the personal data of the data subject is carried out in order to carry out preliminary and subsequent activities related to registration requests, information and contact management and/or sending of information materials, as well as to fulfill any other obligations arising therefrom.

The legal basis for such processing is the provision of services corresponding to the registration request, the provision of information and contact details and/or the sending of information material, as well as the fulfillment of legal obligations.

The provision of data is not mandatory.

However, any refusal by the person concerned to provide data makes it impossible for the controller to provide the requested service.

6(1)(b) GDPR

Contractual relationship management.

The processing of personal data of the data subject is carried out for the purpose of performing activities before and after the purchase of the Service and/or product, such as, for example, managing the relevant order, providing the Service itself and/or the purchased product, billing and payment management, processing complaints and/or service reports, as well as providing assistance, sending messages with content and fulfilling any other obligations arising from the contract.

The legal basis for such processing is the provision of services characteristic of a contractual relationship and compliance with legal obligations.

The provision of data is not mandatory, but any refusal by the person concerned to provide data makes it impossible for the controller to provide the requested services.

6(1)(c) GDPR

Protection of the right by judicial or extrajudicial procedure.

The processing of the Data Subject’s personal data is carried out for the purpose of establishing the exercise or defense of the Controller’s right and / or defending against the claims of others in a judicial or extrajudicial manner.

The legal basis for such processing is the realization of the legitimate interests of the Controller, taking into account the balance of the rights of the latter and the Personal Data Subject.

6(1)(f) GDPR

General and computer security.

Processing of personal data of the personal data subject is carried out to ensure network and information security, protection of the company’s corporate assets and security of Astroshop’s offices and corporate systems.

The legal basis for such processing is compliance with the legal obligations and the realization of the legitimate interests of the Controller, taking into account the balance of rights between the Controller and the Data Subject.

The Data Subject shall have the right to object at any time, for reasons relating to his/her personal situation, to the processing of personal data concerning him/her for the purpose in question.

Fraud prevention.

The processing of personal data of the personal data subject is carried out to ensure control in order to monitor and prevent fraudulent activities and payments, by means of software systems that perform checks in automated mode and before the approval of the service/product. Failure to carry out such checks with a negative result makes it impossible to carry out the transaction. 

The interested party may in any case express his/her opinion, receive explanations or appeal against the decision, explaining the reasons for the decision taken at the Customer Support Service or on the website https://runa.guru.   

The legal basis for such processing is the realization of the legitimate interests of the Controller, taking into account the balance of the rights of the latter and the Data Subject.

The Data Subject shall have the right to object at any time, for reasons relating to his/her personal situation, to the processing of personal data concerning him/her for the purpose in question.

Promotions for services/products similar to those purchased. 

The processing of the Personal Data Subject’s personal data is carried out for the purpose of sending emails related to promotions and offers of services/products of the Controller that are identical and/or similar to those covered by the current contract with the Personal Data Subject, if the Personal Data Subject does not object to such processing initially or during further communications.

The legal basis for such processing is the legitimate interest of the Controller to promote products or services in which the customer may have a legitimate interest, taking into account the balance between the rights of the latter and those of the Controller.

The data subject shall have the right to object at any time, for reasons relating to his or her personal situation, to the processing of personal data concerning him or her for the purpose in question.

Promotional activities regarding the services/products offered by Astroshop. 

The personal data of the data subject is processed for the purpose of sending (subject to specific consent) communications about promotions and offers of the Owner’s services/products by traditional means (e.g. regular mail, phone calls with the operator) and/or automated means (e.g. email, SMS, MMS, pre-recorded phone calls).

The legal basis for such processing is the consent given by the data subject prior to the processing itself, which may be freely withdrawn at any time without prejudice to the lawfulness of the previous processing.

Any refusal by the data subject to provide consent shall result in the inability to use the services concerned, without any negative consequences for the contractual relationship with the data controller.



TO WHOM WE REPORT DATA ABOUT THE PERSON CONCERNED



CATEGORIES OF RECIPIENTS

PURPOSE

Astroshop company or groups of companies.

Administrative, accounting and service tasks

Third-party suppliers and Astroshop group companies.

Provision of services (support, maintenance, product supply/delivery, value-added services, network and electronic communication service providers) related to the requested service.

Credit and digital payment institutions, Banking/postal institutions.

Manage fees, charges, payments, reimbursements related to the performance of services or products.

External specialists/consultants and consulting companies.

Fulfillment of legal obligations, enforcement of rights, protection of contractual rights, collection of debts.

Financial management, public authorities, judicial bodies, supervisory and controlling authorities.

Fulfillment of legal obligations, protection of rights; lists and registers maintained by public authorities or similar bodies on the basis of specific regulations in connection with the service requested.

Persons who are formally delegated or have a recognized title.

Legal representatives, supervisors, guardians, etc.

Subjects in these categories act independently as individual data controllers or as data processors appointed by the Data Controller.

Data may also be known, in connection with the performance of assigned tasks, to the Controller’s staff, including interns, temporary employees, consultants and specially authorized data processors. Personal data will never be disseminated and therefore will not become known to unidentified persons in any form, such as by allowing them to access or view it.

 

HOW WE PROCESS DATA 

 

Data processing is carried out by manual, computerized and telematic means and in compliance with the necessary measures provided for by regulations to ensure confidentiality, integrity and availability of data and to prevent damage, both material and non-material.



WHERE WE PROCESS DATA 

 

Personal data of the Data Subject is stored in archives located on the territory of Moldova. If necessary to achieve the stated purposes, the Data Subject’s data may be transferred abroad, to countries/organizations outside the EU and the USA that guarantee a level of personal data protection deemed adequate by the European Commission in its decision, or on the basis of other appropriate safeguards, such as the Standard Contractual Clauses adopted by the European Commission, or with the Data Subject’s consent. The Data Subject has the right to obtain a copy of such guarantees, as well as a list of the countries/organizations to which the data has been transferred, by emailing hello@astroproducts.shop.    

 

HOW LONG WE KEEP STAKEHOLDER DATA

Data will be stored in a form that allows the identification of the Data Subject for a period not exceeding the period necessary to fulfill the purposes for which it was collected, taking into account the laws applicable to the activities and sectors in which the Data Controller operates. Upon expiration of the established period, the Data will be deleted or transformed into an anonymous form, unless their continued retention is necessary to fulfill obligations (e.g. tax and accounting) that remain even after termination, or to comply with orders issued by public authorities and/or supervisory bodies.



WHAT RIGHTS DOES THE DATA SUBJECT HAVE

By contacting hello@astroproducts.shop, the data subject has the right to access, erasure, rectification of inaccurate data, aggregation of incomplete data, restriction of processing, portability of their data and objection to processing in the cases provided for by the Act.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights set out in the GDPR:

  • The right to access, update or delete the information we hold about you. Where possible, you can access, update or request deletion of your Personal Data. If you are unable to perform these actions yourself, please contact us.
  • Right of rectification. You have the right to have your information corrected if the information is inaccurate or incomplete.
  • Right to object. You have the right to object to the processing of your Personal Data.
  • Right of restriction. You have the right to request that we restrict the processing of your Personal Data.
  • Right to withdraw consent. You also have the right to withdraw at any time your consent to the processing of Personal Data that we have used to process your data.
  • You can exercise your rights by contacting us at hello@astroproducts.shop
  • If you would like information about your Personal Data that we hold about you and wish to have it removed from our systems, please contact us: hello@astroproducts.shop 

The Data Subject also has the right to lodge a complaint with the competent supervisory authority or with an authority that exercises its duties and powers in the state where the breach occurred, as well as to take legal action.

If you are a Canadian resident you have the right to file a complaint with the Information and Privacy Commissioner of Alberta.



We use the following services:

Google Analytics is a web analytics services. The address is Google LLC, 1600 Amphitheatre Parkway Mountain View, California, 94043 USA. More information can be found here.

Hetzner Our website is hosted by this company, Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen,Germany. The data you leave in the web forms on the website is available to that company. Further information can be found here.

SANDROLOGIC GRUP Hosting provider where we store personal data of users, SC “SANDROLOGIC GRUP” SRL MD-2019, Republic of Moldova, Codru mun. Chisinau, Codru, Codru, Olimpiascaia str. 13 BC “Energbank” SA branch Center of Chisinau More information can be found here.

MailChimp is a service for carrying out newsletters. The service is provided by Intuit Inc (USA). The address is 2700 Coast Ave, Mountain View, CA 94043, USA. The e-mail addresses of our newsletter recipients, as well as other information described in these newsletters, are stored on Intuit’s servers in the United States. MailChimp uses this information to send and evaluate newsletters on our behalf. Unfortunately, the country of the data recipient does not provide an adequate level of protection for your personal data. To ensure that your data is adequately protected, the Standard Contractual Clauses are used. MailChimp data protection information can be found here.







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